July 10, 2024 I shipped textbooks to BooksRun for them to pay me $24.24 for these items. The Textbooks were delivered to them which I have confirmation about, along with my order status having the "delivered" status. On July 16, 2024, they sent me an email stating they had issued a check and the latest it would arrive was 20 business days from it being shipped. Their email stated it would not arrive later than August 16, 2024. On August 13, 2024 I still hadn't received the check, and I emailed them to inquire about the status - which I was told to wait 48 hours to hear back from the customer support team. On August 16th, I sent an additional email since this was longer than 48 hours of the generic, "please give us 48 hours to respond". I am writing this on August 23 and I still have yet to hear anything from them about an update on my check or even a response to any email whatsoever. I need them to reach out and resolve this issue, at this point they have stolen from me I'm lucky I didn't expect hundreds of dollars from them like many other people, but still, theft is theft and they shouldn't get away with this. How are they still operating with all of these people saying the same thing? Edit: BooksRun only reached out and replied when they saw my negative reviews. While they did end up paying me, I will not be changing my number of stars because I should not have to go to these lengths to get a response from a business