They SHIPPED ME, an incorrect book, I paid extra for quicker shipping. Still took a week. Wrong book, sent a message the night I received, even requested a return label. The label was never acknowledged. DID NOT receive anything til the next week when they asked me to send a picture. I had already paid 12.95 to return the book. Sent them a message with the shipping number details, also with a receipt. Still no reply. Until 5 days later, when they refused to SWITCH the book for the correct one. IM NOT SURE IF THEY JUST WANT TO MAKE PEOPLE SPEND MONEY THEY DON'T HAVE, OR WHAT. I've been trying for 2 weeks to resolve ISSUES WITH MARI. NOT A THING WORTH MY TIME SO FAR. PLEASE GO IN PERSON.