Attended for wax removal. One ear Ok, no work needed. Other ear wax removed taking no more that 15 minutes for whole 2 ear procedure. Cost £50, whether 1 or 2 ears treated; it should be less than that for only one ear surely. I feel overcharged. Then went on to strongly suggest a hearing test. It showed some detioration in my range of hearing, not surprisingly as I am in my late 70s, but I am quite content that my hearing is perfectly adequate for my needs. As 45 minutes were allocated for the appointment it looks abundantly clear that Boots were looking to spend time selling me hearing aids costing thousands of pounds on the back of having me as a captive audience for my wax removal procedure. Not impressed with this approach. I wonder how much commission was inolved?