My elderly mother went for a check up today at Lincoln Boots after getting hearing aids for both ears, to be told the person dealing with her had simply not turned up ... no explanation as to why. She was terribly upset, as wasn't feeling well and cost her 2 taxi fares. Cannot complain to anyone, or even speak to anyone, as everything is centralised and you cannot get through to a human being. Recommend going to another provider who cares about customer service.
3 years ago
Boots Hearingcare has a
1.8
average rating
from
142
reviews
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