Boots hearingcare after sales service is an absolute farce. Judging from the ongoing tv adverts, the company is only interested in selling new instruments to an unsuspecting public with no apparent ability to service existing customers. I have suffered continual problems with my hearing aids whichich I purchased a year ago but after repeated difficulties booking an appointment have been hanging on in anticipation these issues could be resolved at my upcoming "annual" review only to to be informed by email that this review has now been postponed for 12 months until March 2023. I only hope any prospective customer will take these comments into account before spending £3000 on new hearing aids which quite frankly are no better than free instruments available from the NHS.