Boots has the worst after care service. I have had my hearing aids since early September and since then only one follow up appointment. I have had three cancellations and now have to go to another shop for an appointment. I made a formal complaint and today received a total waste of time call, to say they are ‘sorry’ for any inconvenience caused. To say I’m livid is not enough, apparently I can’t speak to any one in a higher position because they don’t deal with customer complaints.
Would I advise anyone to use Boots Hearing Care , NO
4 months ago
Boots Hearingcare has a
1.8
average rating
from
142
reviews
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