My name is bruce and I wanted to let you know that I had a fantastic experience at Box Lunch! Do not trust these low reviews, the team members of box lunch are incredible! Not only did the store have everything that my wifey and I needed, Amberley, was exceedingly helpful and helping us with an exchange we needed as well! She was able to show us not only the best deals that we wanted to see, but she also was very patient with our daughter was going a little crazy in the store due to how many cool things there were to see! We will be back to box lunch. Many more times not only because of the wonderful offerings they have for various fandoms, but because of the amazing service we received!