If it was even possible to give a -5 star rating i would. Placed order on 11/25. waited proper time 2 weeks later, package lost, asked for refund waited 2 week again and tells me my refund was never placed then they tell me they are refunding me my full amount It is now12/20 and my amount order was 132.27 they refunded me 121.77. When asked about it they were unable to compensate nor give me my 10.50 they owe me due to seasonal taxes Asked to receive a code or gift card or store credit and floor supervisor says they were unable to do so at this time. Asked to speak to supervisor and they were "unable to speak to me due to 1045pm at night central time for me." I have to call back in the morning to speak to someone yet again to see if they can even give that back to me. This literally has to do with the company end and business management and your tell me you can't even give me my full amount for items I NEVER RECEIVED. But you sure HAVE NO PROBLEM TAKING MY MONEY AND CANNOT EVEN GIVE ME MY FULL AMOUNT BACK. Never in my life have i had this much trouble with a company and as much as i shop there you would think that's the least you can do for this HELL Hole.