i have gambled for years with no issues, until i started online gambling. this form of gambling should be banded or limit to £20 pounds a day max, if lost incurred, that way will cut down on becoming addictive and you still make profits. you need to question your ethical standings, i realize it is your business, but with your experience should spot when gamblers are having problems by the betting traits and step in and refuse to take further bets. No so called free bets to tempt punters to bet, yes you are competing with others for market share. betting needs to return to its roots and only be allowed at selected venues. Your Agent Kian, was helpful at cancelling my account