THE WELCOME OFFER IS A SCAM!! THE WELCOME OFFER IS A SCAM!! After speaking on live chat, by phone and emails back and forth Boylesport was unwilling to give me my welcome bonus that I was eligible to have as a new customer. There must be some loop hole they are exploiting which means if you sign up using a mobile on 4g, which most users would be doing, they will state you've used a duplicate IP. This is the email I sent... Please correct me if I'm wrong but it seems to me after doing some research on your company and reading many reviews over different platforms that this issue has come up again and again and nothing has been done to fix it. As you are all aware genuine new customers like myself are signing up to your betting platform after seeing an enticing welcome offer have had there welcome offer taken away unjustifiably because they have used there mobile data Internet connection to sign up. As you should be aware when using mobile 4g mobile connection there is not a static IP address. The ip address changes all the time throughout the day. You will be aware of this after seeing and responding to all the reviews on Trustpilot but you clearly haven't done anything about it or stated in the welcome offer that using a mobile 4g connection could cause a duplicate IP address to flag up on your system. I can only assume that you're knowingly deceiving new customers and using this "loop hole" to not provide the welcome bonus that is promised to new customers when signing up. I don't see how using these tactics are good for your brand or business and I just have the feeling I have been well and truly scammed. You stated in your reply the following, "benefits are withheld in cases where the IP address is shared among multiple users. This measure is in place to ensure fair and accurate distribution of promotional offers" It seems to me this measure is in place purely to avoid giving people there welcome bonus and it is the opposite of "fair and accurate" I therefore as a genuine new customer, who followed all the correct steps when signing up and placing my first bet, hope you can provide me with my £30 free bets and £10 casino bets straight away. I will wait for your swift reply before flagging all of this up with the gambling commission and leaving my reviews on trustpilot and Google ect. ... there response was there was nothing they could do. They know about this issue with there duplicate IP software if they are actually using one and there more than happy to carry on enticing people with the welcome offer to sign up with no intention on giving them the offer. It's just not honest! Never had a problem with any other betting company signing up using my 4g connection. Please avoid!!