Bought 2 pairs of boots which were not fit for purpose. Managed to wear them for one day before they were so uncomfortable that I couldn't wear them any longer. I had to go and buy 2 pairs of inner soles to make them last a couple more days before I could get home and find a bin. Recently bought a pair of sandals which again lasted 1 day before they were unwearable. When I went to the Waterlooville store I was greeted by a very rude woman who made me feel about an inch tall. Slagged me off in front of my partner, she thought it made her look clever (not) Will never go shopping there again. customer service nil. Better to go shopping at Pavers Port Solent where you are treated with the respect you deserve. Lovely selection of shoes too and good prices.