I worked for Brantano as an assistant manager. The store manager was a nasty, vindictive bully and victimised staff on a daily basis, she also stole from the store, forged staff signatures and used staff id numbers on the till. Seven out of ten staff all made a written complaint to head office, who were absolutely useless. The company deserves to fail, they employ the wrong people at all levels. The company just want you to sell as many of their poor quality shoes, shoecare and store cards (with a ridiculous interest rate) as you can. All in all a thoroughly awful experience.