When I cashed in my Metlife now Brighthouse annuity, they refused to direct deposit or wire my $38,000 and sent a snail mail check that never arrived. After a month, they would only agree to repeat this incompetent, insecure and irresponsible process again. Meanwhile, I've been in arrears without that money and they have been irresponsive. Hours waiting for customer service, refusal to answer my questions, they are effectively stealing from me. Totally Unresponsive and Unprofessional. DO NOT USE THEM!!!
3 years ago
BrightHouse has a
1.3
average rating
from
148
reviews
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