Customer service is AWFUL! I want to send a secure message and all I can find is phone numbers to call. My experience over the last year is they DON"T ANSWER THE PHONE! They sent me an email saying I had a tax document available. I went online to get it but it will not open and it will not download! I've had this account since it was MetLife. Brighthouse really sucks. It makes me feel like it's being run by a bunch of crooks.
3 years ago
BrightHouse has a
1.3
average rating
from
148
reviews
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