It’s been horrible dealing with this company. After Covid we got a bill stating if we wanted to keep our policy we had to pay 1300 dollars. We had been paying 80 dollars a month for years so I called and had a huge run around and got no answers. So I sent them a letter canceling the policy which was followed by more letters from them letting us know how to pay them. The last letter informed us that we owed them 22thousand dollars. What!!! I think that everyone one this sight should call there state’s insurance commissioner and get the number for the state where Bright House works out of and put in a complaint. Even better start a class action suit against them. I will be contacting my lawyer tomorrow.