Worst company ever. I wish I could give them zero stars. Many multiple calls attempting to find my great aunt’s policy. My great aunt was unable to give me her policy number. So when I give them every bit of information about her they cannot find it nor do they want to help. I am so incredibly frustrated. I sent POA documents to them with a letter asking them to change her address on record, and change her beneficiary designation per her instructions. Two weeks and no response. I called them today to find out what they’re going to do about my letter and documents and they say they can’t find her in their system!!! But they’re still taking money out of her account every month!! I’m so disgusted with this company. They should be sued.