Having worked in insurance for 20 plus years have never experienced such poor processing and customer service. Originally a Travelers policy that moved to Met Life then to Brighthouse had no idea how pitiful they are. Husband needed the help. 90 days to get reimbursed and nothing was easy. Chose someone else if you need long term care. Better yet invest what your premium what have been and you can pay for long term care in your own in 20 years
11 months ago
BrightHouse has a
1.3
average rating
from
148
reviews
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