I've had my policy with BrightHouse since 2015. All of a sudden a payment "supposedly," wasn't received. Brenda told me to send a copy of the receipt. Dhe pretended to cate and really wanted to help me. Now she's saying that I have to pay double because they can't find the money order. I asked her why did she have me send the receipt if it didn't help. Her answer; so they, whoever they are can investigate. Then she tried to say February and June's payment hasn't been paid. I told her I mailed June's payment the first week if June and my payment isn't due until the 12th. Already they're saying I didn't pay June or February. I sent HER, BRENDA, a copy of my payment for February and March. I paid February the first week of February and March the 28th of February which was fue in the 12th. Why is all these money orders suddenly coming up missing? I've been paying this policy faithfully for 9 years to just have them cancel my policy because they "supposedly" didn't receive the money order which I have receipts for. She want me to pay double payments but I sent her the receipt. I'm not going to sit here and not try to recover money I've paid. She totally changed from Friday when I talked to her. They are looking more and more like scammers and if people don't pull together and make these things known to the right people then they'll get away with taking 1,000's of dollars from innocent people. Me for one is going to do everything I can to expose them for who they are. I'm 65 years old and thought I had a valid policy only to get swindled out of it.