They cannot manage to mail a monthly check do I filed paperwork three separate times to get it direct deposited. They make up a different excuse each time for why they can’t do it. They don’t call you or send a letter. You have to call them. Go thru an authentication process only to have to repeat it again when you get an agent. EVERYTHING they do is intended to aggravate and obfuscate while they effectively steal your money. Do not do business with this company unless you want to give yourself high blood pressure and a heart attack. They are worse than Comcast and that is saying something