I was pleasantly surprised to learn that I was a beneficiary of my deceased friend through a Bright House Annuity, something I wasn’t aware of. Bright House reached out to the policyholder’s estate to locate me and give me the Claim papers to complete. Once I received the necessary paperwork, I contacted their claims department. The representative who assisted me was incredibly professional and friendly, providing clear answers to all my questions. Just 10 days after submitting the required documents, I received a check for $300K in the mail, arriving in a standard envelope. The whole process was efficient, and I’m grateful for the smooth experience.