I don’t care for the Psychology, but I do like my Psychiatrist. I feel Psychology is not the best over a video conference personally, and I don’t want to try another person. The Psychology feels like all I get out of it is by completing from the virtual lessons and don’t get any real help during the video chat. The medical records don’t even show some of the things the Psychologist said that are pretty crucial in my opinion. It’s not worth letting Brightside charge $475 per appointment to my insurance company. I also kind of don’t feel a 15 minute appointment for Psychiatrist shouldn’t be paid that same amount either but she’s helping me better than I thought actually. I’m just thankful my insurance covers everything, otherwise I wouldn’t use Brightside. Truthfully I wouldn’t even recommend this company to anyone who’s got serious mental illness(es). It seems like you can only help the minor problematic patients. And don’t even get me started on your customer service. They might be friendly but they lied over speakerphone to me and my primary care physician and then tried to resist giving me my medical records, even after doing the ROI form and requesting full psychology notes. You guys are poor at best.