I have benefitted from the service and my depression is improving, however I was surprised when I would check in and wouldn’t hear anything back, even when I was reporting side effects. I needed to message my doctor specifically asking a question in order to hear anything from him. I was expecting more proactive, or at least reactive, outreach, even if it were just “I got your check-in and looks good, anything you want to talk about?”. As it stands today, I feel like recording my status is purely for my own benefit and feels like it all goes into a black hole, which leaves me questioning the value of the service.