Absolutely disgusting. The staff in the fast track lane are some of the rudest, nastiest people I have ever experienced in my life. One male member of staff, not done being patronising towards me, was even hassling a family with young children who were after me in the queue. As others have said, restaurants are poor quality and expensive, captive audience I guess - paid £14 for a meal that turned out to be inedible as it was lukewarm and seemed like it had been left out, not good for foods such as eggs and meat! Had issue with my car parking as well, a member of staff took my key from me as I went to put it in the drop box in silver zone - muttered something about “not accepted” and gave it to someone else behind the desk, then walked off….? Tried to ask what had happened but was moved on. I just hope I get my car back when I return and can make a swift exit from this awful place! If I could give 0 stars I absolutely would.