Very bad experience, I switch to British Gas late October,they promised to swap my smart meters to normal meters, the agreed to change after 28 days ,now time arrived for the change they want me to pay around £ 130 for each meter.
When I asked why I wasn't told about the charge before I joined their answer was they only talk about the charge when booking appointment for fitting, which I find misleading.
Unfortunately energy suppliers are ripping people off and are full protected and supported by the government.
4 years ago
British Gas has a
1.2
average rating
from
3,026
reviews
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