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Anonymous
Boiler broke down today. No heating or hot water. I am signed up to their Home Care Agreement and therefore phoned their emergency repair number. After speaking to a member of staff I was told the soonest an engineer could attend was in 4 days time. This is not an acceptable time frame for an Emergency call out. Shocking service. Would not recommend this company to anyone.
4 years ago
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British Gas has a 1.2 average rating from 3,026 reviews

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