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Anonymous
I have the top package and pay a premium every month, which I got for peace of mind really. It's a waste of money though.The customer service is appalling and they dont understand basic instructions like arranging a time to visit. This has just happened again and now with bank holiday, we have no heating until Sunday when hopefully they will turn up. Save your money and use a local company. British Gas need a shake up!
4 years ago
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British Gas has a 1.2 average rating from 3,026 reviews

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