Omg did I really give British gas a one star if I could give a negative number I would have avoid avoid avoid. Waiting to have my oven and fridge freezer sorted since July 2020 we are now in January telling me . Parts discontinued parts not in stock appointments cancelled me having to ring up to find out engineer is not turning up terrible terrible terrible do not waste your money on the domestic appliance cover. It happened with my fridge freezer 2 years couldn’t get an appointment for nearly a month then happened again cancelled appointment. I thought I will try it again I would not even go near British gas ever again for appliance cover absolutely disgusting service the people on the phones are great but to get an appointment or an engineer out is terrible. I never write reviews normally but felt I had to to warn people to avoid