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Anonymous
Diabolical service from British Gas who despite taking full Homecare appliance premiums cancel every appointment and their customer service is rude, arrogant and anything but service or customer focussed. DONT TAKE APPLIANCE COVER - its effectively impossible to get a visit right now and they will not even offer a refund of premium when they cant provide even a mediocre service. AVOID!!! I have put a complaint in and its 8 weeks for a resolution !! Just a disgrace
3 years ago
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British Gas has a 1.2 average rating from 3,024 reviews

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Alice, Customer Support

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