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Jim
Homecare boiler cover policy is just a scam to take your money! Had a fault with my boiler late last year. Engineer called and carried out what I can only describe as a temporary fix. This proved correct, as the identical issue arose about 3 weeks ago. Requested a further engineer visit and got an email confirming my appointmnet slot for Tusday 23/3/21. ( about a two week wait! ) However, 3 days before engineer was due to call, BG phoned to say the engineer visit was cancelled and they would be able to re-arrange vist for sometime in June! ( several months away!!!) Suffice to say I found this to be totally unacceptable! I had a confirmed appointment slot and failed to see why this could not be honoured! I have had to pay for an engineer tocall out and complete a proper repair to my boiler, which wasn't cheap. Cancelled my direct debit with this bunch of robbers and will never deal with BG again!
3 years ago
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