I had electrician come to sort out electrical problem. He was firstly very professional and friendly. I felt he was safe in his practices carefully explaning things to me. Also without asking he put on overshoes and wore a mask. He assured me he used hand sanitizer multiple times. He was very respectful and responsible and told me he does regular Covid lateral flow tests and currently is negative. Reassuring to know this. A great asset to British Gas and also paperwork given to me was very neatly written. No signature required due to Covid. Felt happy and safe to have him in my home and was pleased he got it sorted in timely fashion. Thank you