Absolutely appalling customer service they don't even deserve a zero..... I have had no electric since 30/4/21. I have spoken to numerous people and supervisors and non of them have been able to help me. I have spoken with Luna, Sam, Nunzia Ellis, Zianda and Phindale Zibi (Phindale Zibi is supposed to be a supervisor and promised to call me back at 6.15pm last night but he did not. If you cant trust a supervisor who can you trust eh!!!!) Nunzias - she clearly was not wearing her headset at the time I called. All I could hear was laughing, shouting and swearing in the background. It sounded like British Gas were having a party in the back ground. As soon a feasibly possible I will be leaving British Gas. I don't even have the words to describe how thoroughly disappointed and extremely unhappy I am with there service.