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Anonymous
A theft and messy company. I was with British Gas for a few years. When I changed address, they set up a new account for me instead of amending the old one, so I called them to clear this up. After couple of days, it turned up that I've got 3 account set up for the same address including two DD and a bill send by mail. So I called them again. They advised me to pay senr bill so I did. Then I noticed that both DD were taken from my account. It took me many weeks to clear this out and lots of nerve, but I never received a refund. Absolutely hopeless!!!
3 years ago
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British Gas has a 1.2 average rating from 3,024 reviews

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