Hiked my monthly bills up by £13, considering my usage hasn’t changed except this spring was particularly cooler than in recent years, I also immediately rectified the short fall … very long winded automation to finally speak to a customer adviser to amend the rise in monthly bill… seems I don’t have a say in the amount taken out per month now … I have left the company for a competitor! Money hungry & not customer focused!
3 years ago
British Gas has a
1.2
average rating
from
3,024
reviews
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