Customer service is very bad. Email complaints ignored. The chat service on their app is basically useless. Assistants in South Africa. Almost impossible to speak to someone in this country. Been given conflicting information. British gas states how much they care about their customers. Absolute nonsense. Just after 💷. Being promised phone call backs but not materialised. Absolute sham of a company. Since leaving to join 🐙 Energy of course BG have been in contact to try to make me stay with them. Too much too little too late Im afraid. And as I owe them around £40 being threatened with court action. You couldn't make it up. They have no interest in supporting customers who need help with their bills. The phrase : Knocking your head against a brick wall: was constantly with me when getting no support or contact from them. In fact :Knocking your head with a wrecking ball: was more apt. 🐙 Energy amazing from day one. Nuff said.