I have been advised that there are no parts for my combiboiler if it breaks down and the same for my radiators as they are too old. Homecare gave me a quote but I found out another company much cheaper and decided to cancel my agreement with homecare. After removing the radiators, the new company said there was no need for them to be replaced as there was no sludge on the pipes or radiators. Homecare advised that there was sludge on them and on the pipes. The cost for a one off power flush would be £950. Phoned homecare to cancel my agreement, I was advised that my annual seria de for the period of 2021-2022 was not done and I was not due any more payment and that my direct debit on the 1st was not going to be collected. After 2:30 hours trying to contact customer service I was told that I was i was due a payment of the previous month. Customer service adviser on web chat left the chat after asking what the problem was. I’ve had previous problems with plumbing not turning up when had blocked pipes. Homecare are not reliable and they are getting much worst by not giving the right information to customers. I feel that homecare lied saying that my combiboiler and radiators have no parts if required so they can sell their products that is much more expensive (even with discount) that other suppliers.