Had a letter from BG this morning my gas bill has risen 3 times in the past 4 months hence we live in a 2 bed flat and do not cook by gas.I got through to someone from the home moving team he was pleasant and helpful and I was on the phone for 53 mins.He said it was to do with my tariff he maged get me £4.50 p of my monthly payment.I explained to him about the two years of hell and grief we've had with BG so he did a complaint for me.we even did a mutual exchange and BG had the nerve to bill us for our address even though we had signed contract of the date of the exchange when i called them about it they said it was owed from when we lived there what a load of liars we've got the letters they clearly state the dates and months they were billing us for and we were nit living there.We even had grief with out electric our meter is flashing a red light BG say they ran a check on our meter and there is nothing wrong with it we live In 2 bed felt not a 14 bedroom mansion.A petition needs to be set up and BG need Invstigsting by the government they shouldn't be allowed to do to people what they do.There are some nice helpful Caller handlers but the bad ones outweigh the good especially in the Billing department.Keep all emails and letters form BG.If you are considering switching to BG think about it carefully this company is a serious risk to your mental well being we even dread the post coming now and seeing.g a letter from them as you don't know what being thrown at u next.Think twice if you are considering switching to BG.Tha.nx to them swapping and changing our monthly payment like the weather we now have a debt with them so are stuck with them at the moment avoid them at all costs.The message at the top when.ylu write ur compaint say sorry to hear you had a bad experience with BG this company isn't sorry at all.