I rarely complain but this company has honestly been the worst I have ever encountered. They billed me for something that actually I already paid. When I tried to contact them about it back in July they said they would deal with it and indeed it was their mistake. Then I received a text message weeks later saying I did not pay a bill and it will go to debt collection. I then phoned them again on top of writing on their live chat with an agent. I was then told they apologised and see will be fixed right away. Today I have received again same message with the debt collection and on live chat they made me wait 3 hours on chat and passed me to 7 'specialists' to then ignore my messages. This has honestly been the worst customer service and overhaul worst company I have ever dealt with. Thank god I do not treat my clients this way!!