I've been a British Gas Customer majority of my Life and found British Gases Customer service is Absolutely Dreadfull I had a Appointment with them on the 15th October between 1pm-5pm and turn didn't turn up they text me at 4-27pm to Cancel the Appointment I wast happy at all as I Waited in all Day for them not to turn up.they text me to say would be getting in touch with me to Arrange another Appointment with me But i'm still waiting for them to get in with me 2 weeks Later.What a Shambles.i've seen the Advert for getting a Smart Meter fitted,,the problem is getting a Engineer to come out to fit it-yet Another misleading Advert..not a Happy Customer at all (Disgraceful and I am Appalled as a Long time British Gas Customer ☹️👎👎