Have got Homecare cover. Promises so much but delivers so little. Today (Monday) had water leaking from the boiler. Rang and the automated message said it’s easy to book an engineer online. Tried, but the first available day was Thursday! After a huge amount of effort, managed to actually talk to someone (they make it really hard for you to do this). They said they would get someone out today before 4:00pm. In the afternoon was told the engineer was on schedule but then got a message to say it was delayed due to an urgent appointment. At 6:15pm got a message saying the engineer was on his way and would be with me shortly. 7:45pm and he still Hadn’t turned up. Rang and was told he had to go to an emergency (as if water flooding out of the boiler isn’t an emergency!) but would be with me before 10:00pm. Needless to say, 10:00pm came and went. Spoke to someone who said they would still be coming as they work 24 hours. I’m not holding my breath!