Well where do I start 1 send out new card in my dead husband name Sent me a letter saying you owe me nearly £500 I was told it was a mistake. RUBBISH SO YOU OWE ME MONEY I forgot to top up my fault so phone up as top up wasn’t going on My son was told we needed someone out to sort it again RUBBISH I phoned up as I had no electric and with my disability I need electric on in my home the 2nd gentleman on the phone was lovely he help talk me thru at getting my top up on but on doing so I was put in a dangerous situation, I was very unstable at what the gentleman was asking me to do at if I had fallen I would have not been able to get back up with my disability, Now I have 2 questions for you 1 Where is my money you said you owed me on the 31 July 2 can I please have a copy of the 2 phone calls on my top up please Only 2 questions but I bet you will not give me 2 answers on here I’m putting you to the test give me the 2 answers I have left reviews on trust pilot, and on face book but getting no where with yous , so come on British Gas give me the answers