Was moved to British Gas when my previous supplier went into liquidation. Does the left-hand know what the right hand is doing in this company . I moved over on the 8th Nov on the 16th Nov phoned and set up a direct debit to be taken out on the first of each month starting from the 1st Dec on the 21st of Nov I received an email saying that they haven’t been able to take my direct debit but not to worry as the fault was their end and they would be taking it on the 3rd Dec then on 1st of each month from Jan 2022. Today 1st Dec my first D.D was taken looking on the App they will be taking a second D.D on 3rd of Dec what are they up to do they know what they’re doing you can’t get in touch with anybody the chat doesn’t work or closed on the app you just go round in circles I can’t see me staying with British Gas very long I’ve already had enough of them.