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Anonymous
They cut me off with no warning when I had paid - they said tech issue. They said it would be 2 months for an engineer to come and fix the problem! Was on live chat for a total of 5 hours when they said they were resolving things - they didn't do anything. Phone numbers on the British Gas website are defunct and complaint email bounced back. NEVER USE THEM. I changed providers. I would give zero stars if I could.
3 years ago
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British Gas has a 1.2 average rating from 3,022 reviews

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