We have had a British Gas boiler care contract for many years but yesterday, 14 December, when we needed an engineer as we had no hot water or heating, we were told the first available appointment was 4 January.
We are both elderly so it is ridiculous to expect us to go that length of time without heating and hot water in the middle of winter.
We have been forced to find a private engineer at a high cost.
Absolutely disgusted with their service.
3 years ago
British Gas has a
1.2
average rating
from
3,022
reviews
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