call a local engineer if you have trouble, BG will take days to arrive from point of call, i will call a local company and keep a receipt of repairs and send it to BG.
not once during the call did they ask about persons in the house if they had any ailment, were there any young, was any elderly in the property.
if a boiler is down is it not clear no heating or hot water is available. BG doesnt care, questions are all just covid related now once you pass the security questions.....
3 years ago
British Gas has a
1.2
average rating
from
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