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Jack
I had several business energy accounts with BG. I moved them all as soon as i could due to poor customer service skills and poor understanding of their customer needs and complaints.( I had to sell one site due to an obviously faulty meter that they could not resolve due to incompetency on their part) The last account to move last week was blocked as apparently I had not given notice.I am positive that i did but with all that is going on at the moment and trying to keep a business afloat during these challenging times one would think BG would be more sympathetic but unfortunately not.They have lost thousands of pounds with my business moving ( no exaggeration) and I will never go back!Their sales team constantly call for business and cannot understand why their customer service team are so narrow minded and prepared to lose business. I am so glad the government capped the charges and that it is costing BG.It is so well deserved! Get a grip of your ridiculous contracts which keep folk tied in so you can rip them off.There is no need for this greed!
3 years ago
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