I moved house yesterday, have spent the best part of two days trying to give my final meter reading but the website is constantly telling me "oops, something went wrong" then I try to phone only to be told I have a wait of at least one and a half hours, absolute shambles with staff "working" from home, I can guarantee it wouldn't take an hour to answer a call if they were in a call centre being monitored, I will try again for one more day, it I don't get through to them they can sing for their money, I couldn't give zero stars for the service so have had to choose one star