Absolutely abysmal business, which should not be allowed to have British in their name.
Have been trying to contact them for nearly a year about a faulty smart meter and a duplicate account.
If you phone, you get shut down unless it's an emergency or you want to pay money, if you try to message you get told no advisors are available.
They use COVID as an excuse for all their short comings.
Terrible service. As soon as I finish my contract in march they are gone.
It will probably take them 6 months to register the move.
Totally useless company.
2 years ago
British Gas has a
1.2
average rating
from
3,022
reviews
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