I have a Boiler contract that is an annual repair contract. Each year it the renewal goes up by about 50% and I have to negotiate a discount. This has been happening for 12years. This year I am having my property refurbished and need to move out for 6 months. I asked for my contract to be transferred to the new property. This cannot be done so BG will not terminate my contract in the property to be refurbished therefore I have to continue paying until the end of the contract ie £90 and take out a new contract on the home I am moving to for 6months at double the cost because they will not give me the discount. The cost for 6months is £200 .... lost £90 plus for 6months at £140 at the new property. This is what loyalty for 12yrs gets you... NOTHING!!!!!!!!