Every time I call up I get transferred to South Africa where they have absolutely no clue or compassion a out them.. never have I been disrespected so many times in my life. I can't even begin to count how many times they just hang up the phone because they can't handle a simple task. Why the hell are the calls transferred there anyway other than to save the company money. Tight ..... this company should not be allowed to operate and should be shut down immediately. I'm a vulnerable customer and am constantly left with no electricity or gas due to them trying to save money... il be reporting this further as this can't be allowed to happen to others!!!! Disgusting!!!