The most painful company to deal with, my mothers account was transferred from Bristol Energy when they went bust and trying to get a correct bill is unbelievable, customer services don't understand what you want and struggle to understand.
To be upon only from 9-5 on a weekday is unreal in this day and age especially when its an Indian call centre.
They have sent an estimated yearly usage which is over 2 times what they originally predicted and twice as much as my mothers previous supplier.
Painful to try and deal with
2 years ago
British Gas has a
1.2
average rating
from
3,021
reviews
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